Mobile Banking
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Once I have registered, how do I log on?
The registration process requires you to set up a 5 digit passcode for the Barclays app.This passcode is then used to access the app in future.Our advanced…
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Who can use Barclays Cloud It?
Barclays 'Cloud It' is available to Barclays Wealth and Premier International clients.
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How do I set up a Sterling Standing Order to an existing payee?
You can set up a Standing Order to an existing payee in the Barclays app by completing the following steps: On your mobile banking home screen, tap…
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How can I enable / disable Touch ID on my iOS mobile device?
You can enable / disable Touch ID on an iOS device by completing the following steps. From your Barclays app 'Home' screen: To Enable Touch ID Tap 'More'…
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What happens if I lose communication / signal during a transaction?
When you complete a transaction (bill payment, funds transfer etc) you will see a confirmation page that the transaction was successful. If you don't get…
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How can I cancel a Sterling Standing Order?
You can cancel a Standing Order in the Barclays app, by completing the following steps: From the Home screen select 'Pay and Transfer' from the navigation…
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I have already set up payees / beneficiaries on my account via Online Banking. Can I use the Barclays app to make payments to these payees?
You can make payments to the following: International Accounts Any existing beneficiary in Online Banking. Set-up New Payees You can set up New Payees…
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How can I make a Bill Payment on Mobile Banking?
You can self-serve via Mobile Banking by following the below steps: From the Mobile Banking 'Home' screen: Tap ‘Pay & Transfer’ Tap…
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Can I disable Barclays Cloud It?
Barclays Cloud It, is an integral part of the Online Banking service, that can’t be disabled. However, you can remove the link to it, from your Online…
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I saw a message that told me I might have other accounts, but I don't think there should be other accounts.
Are there any Business accounts that you have held with Barclays that you may have closed?Sometimes a record of your previous accounts is retained, in…