Mobile Banking
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How can I view the Standing Orders on my account?
You can view your Standing Orders by completing the following steps. From your 'Home' screen: Tap 'Pay & Transfer', on the navigation bar along the…
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Can I register my Barclays Business current accounts for the Barclays app?
If you have a Business Sterling Debit Card then you can register your Business accounts with the Barclays app.You will need to register your personal app…
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Which accounts can I view in the Barclays app?
Once you’ve registered your current account, your personal accounts (including your Barclaycard personal accounts) which you view on Online Banking will…
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How do I search transactions on my account?
You can self-serve, by completing the following steps: From 'Manage Accounts' Tap on the account you want to search Tap 'Search transactions' You…
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How do I make a transfer using the Barclays app?
To make sure your money is where you need it, please check out our handy video to see how to move money between your accounts quickly and safely: https://ciiom.barclays.com/digital-services/mobile-banking/barclays-mobile-banking-support/
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I am having trouble making a payment to my Barclaycard using the Barclays app. Why is this?
Please contact us to discuss by calling +44(0)333 200 1014.
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I uploaded a Word document to 'Barclays Cloud It', but when I view it - I see a PDF?
We still have your Word document stored. If you download it, you’ll receive it in the same format you uploaded. We use a standard viewer, to allow you…
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How do I set up a Sterling Standing Order to a new payee?
You can set up a Standing Order to a new payee in the Barclays app by completing the following steps: On your mobile banking home screen, tap ‘Pay…
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What is the purpose of the 'App Identity'/ AppID?
AppID lets us know which device you have registered the Barclays app on.We may ask you to confirm the ID to help us broaden the number of apps, or locations,…
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I want to cancel my Online Banking Membership. What will that mean for my Barclays app?
You’ll be able to see the account you first registered and the accounts within the same profile. All other items, for example Business Accounts, will…