What’s the best type of passcode?

The best passcode is memorable but safe.

We strongly recommend you:

  • Don’t use your date of birth
  • Don’t use the date of birth of a relative
  • Memorise your password
  • Never disclose your password

Our staff will never ask you for your passcode.

Please take care to never type your passcode into an email, or any web page that doesn’t have the secured lock or key icon in the browser.

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