I’ve lost or forgotten my membership number. How can I reset it?
|If you have been migrated to the new Online Banking (example screen) follow the instructions below|
On the Online Banking screen:
|If you have Wealth Online Banking (example screen) follow the instructions below|
| Please Contact us
We’re here to help twenty-four hours a day, seven days a week.
Once you have contacted us, we will send details via e-mail within 24 hours (if we hold your e-mail address) or by post.
If you want to reset your memorable word or passcode; you can use our Text Message Service
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