Online Banking
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How do I send a message?
1. Log in to Online Banking2. ‘View all Online Services’ section within their Online Banking, by using the 'floating icon' which can be found…
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I've made a payment online, how do I know if it's been successful?
From your Online Banking 'Home' Screen: Click on 'Move Money' Click on 'Track payments' From the drop down menu, select the account you wish to see payment…
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How can I add a beneficiary to pay via Online Banking?
From your Online Banking Home Screen, complete the following steps: To pay a person or Company: From the 'Home' screen - tap 'Pay' at the side of any…
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What do I do if I cannot remember my memorable word?
You can log in to Online Banking via PINsentry to change your memorable word if you cannot remember it:1. Under Step 1 enter your surname and your Barclays…
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In payments, what does Pending mean?
This means we’ve started execution of the payment or transfer but the payment has not cleared our payment processes yet.
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What are your USD routing details?
For inward payments in US dollars only: Provide the remitting bank with your Barclays: Account Number Sort Code SWIFT code US correspondent SWIFT code…
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What's the best type of memorable word?
The best memorable word is memorable but safe. For your security, we’ll regularly prompt you to change your memorable word. Your memorable word can: Be…
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How do I filter documents?
On your Online Banking Screen:1. Select the blue drop down arrow on the top right corner (under your name)2. Navigate to My documents and message3. Click…
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Can I make a payment to individuals who don’t have a Barclays account?
Yes. You can make a payment in sterling to any UK account, up to £50,000. You can also make international payments up to an equivalent of £50,000 in…
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I’ve lost or forgotten my five-digit passcode or my memorable word. How can I reset them?
On the Online Banking Screen:1. Under Step 1 enter your surname and your Barclays Wealth 12-digit membership number OR card number OR sort code…