How can I receive my statements electronically / go paperless using my Barclays app?

You can change to paperless statements and documents, by completing the following steps:

From your Barclays app 'Home' screen:

  1. Tap 'More'
  2. Tap 'Manage accounts'
  3. Tap 'Statement and letter preferences'
  4. Scroll up to see more
  5. Tap on the arrow next to the account you want to change
  6. Tap the arrow next to 'Online and paper'
  7. Scroll through the different preferences and choose 'Online only'
  8. Tap 'Done'
  9. Scroll up to see the letter preferences 
  10. Tap 'Online only'
  11. Tap 'Save preferences'
  12. Once confirmed, a screen will appear that states 'Preferences saved Thank you'. Scroll up and Tap 'Finish' 

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