Mobile Banking
-
Who can use Barclays Cloud It?
Barclays 'Cloud It' is available to Barclays Wealth and Premier International clients.
-
What happens if I lose communication / signal during a transaction?
When you complete a transaction (bill payment, funds transfer etc) you will see a confirmation page that the transaction was successful. If you don't get…
-
How can I enable / disable Touch ID on my iOS mobile device?
You can enable / disable Touch ID on an iOS device by completing the following steps. From your Barclays app 'Home' screen: To Enable Touch ID Tap 'More'…
-
I want to cancel my Online Banking Membership. What will that mean for my Barclays app?
You’ll be able to see the account you first registered and the accounts within the same profile. All other items, for example Business Accounts, will…
-
I uploaded a Word document to 'Barclays Cloud It', but when I view it - I see a PDF?
We still have your Word document stored. If you download it, you’ll receive it in the same format you uploaded. We use a standard viewer, to allow you…
-
How can I receive my statements electronically / go paperless using my Barclays app?
You can change to paperless statements and documents, by completing the following steps: From your Barclays app 'Home' screen: Tap 'More' Tap…
-
How do I set up a Sterling Standing Order to an existing payee?
You can set up a Standing Order to an existing payee in the Barclays app by completing the following steps: On your mobile banking home screen, tap…
-
What is the purpose of the 'App Identity'/ AppID?
AppID lets us know which device you have registered the Barclays app on.We may ask you to confirm the ID to help us broaden the number of apps, or locations,…
-
How can I cancel a Sterling Standing Order?
You can cancel a Standing Order in the Barclays app, by completing the following steps: From the Home screen select 'Pay and Transfer' from the navigation…
-
What will I be able to view?
You will be able to view and fully transact on the following existing: UK Retail current accounts Sterling current accounts Barclaycard (Retail (UK) products) You…