How do I add a 'Temporary Freeze' to my Debit Card?

If you have mislaid your Debit Card, you can add a 'Temporary Freeze' to the Card, which will give you time to look for it, whilst the card is disabled from use.

Then you can either remove the 'Temporary Freeze' if you find your card, or report it Lost / Stolen.

There are a number of options available to you:

Via Mobile Banking

On your 'Barclays app' screen, follow the instructions below:

From your 'Home' screen:

  1. Go to 'Quick Links'
  2. Tap 'Cards'
  3. Select the Debit Card you wish to add a 'Temporary Freeze to.
  4. Tap 'Temporary Freeze'
  5. Tap the Temporary Card Freeze toggle, to switch on 
  6. Your card has now been frozen
  7. Tap the toggle again to switch off
Via Telephone

Please Contact Us

 

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