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How can I view my debit card PIN?
You will need to have your mobile phone and debit card with you. Once logged into Online Banking: Select 'Manage Accounts' from the menu bar Under 'Card…
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How long will it take to receive my Sterling Debit Card PIN re-advice?
Delivery will take: Destination Timescale to receipt of PIN Re-advice(Production and Postage) UK 5 - 6 working days Europe 7 - 10 working days Rest…
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What is spyware?
Spyware is a program that can secretly gather information about you while you use your computer. Spyware can: Slow down your computer Alter your…
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Do you offer fixed rate mortgages?
Yes. Find our more about our Mortgages International clients Further information Local Island clients (Jersey, Guernsey, IOM) Further information Or…
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I have more than one Barclays Online Banking profile. Why can't I see them all together in the app?
Due to the complex nature of some accounts, you’ll need a separate device for each, to see each group of accounts. You’ll also need to register a Barclays…
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What services do you have for disabled clients?
We have a range of services, including statements in Braille or large print and brochures in Braille, large print or audio. To find out more…
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I saw a message that told me I might have other accounts, but I don't think there should be other accounts.
Are there any Business accounts that you have held with Barclays that you may have closed?Sometimes a record of your previous accounts is retained, in…
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Who can I make payments to, using the Barclays app?
You can make payments to any existing payees, such as friends, family and businesses, that you have set up or made payments to in your Online Banking…
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How can I keep my passcodes, PINs and memorable words safe?
To keep your security information safe: Never give personal or account details to anyone who contacts you unexpectedly – even if they claim to be…
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How secure is your website?
We take the security of your financial information seriously, and take every step to protect you online. We also use the latest technology, including…