Payments
-
What is SEPA?
SEPA stands for Single Euro Payments Area. Devised by the European Central Bank and the EC, it is a single payment market in the UK. The advantages of…
-
What is the start date of an option?
The start date is when you can begin to exercise your option to buy the shares.
-
How can I change a payment beneficiary's details?
If you have Online Banking (example screen) follow the instructions below Simply type over the details in the boxes. You…
-
How do I find out more about my accounts?
Please log in to Online Banking. 1. Click on the name of your account to see more of it (under My accounts)2. You will now see more about the transactions…
-
How do I cancel a regular overseas payment / standing order?
To cancel please Contact Us
-
What is the maturity date?
The maturity date is the last date you can exercise your option.
-
How can I make a payment or transfer?
Log in to Online Banking Click the Payments tab Click Make Payment Select the account from which you want to make the payment from (you can either enter…
-
What is the auto-rollover period for Treasury Deposits?
To help you control your Deposits with ease, we automatically reinvest – or rollover – your money into a new deal after a set term. The auto-rollover…
-
In payments, what does Manual processing mean?
This means we’re manually processing your payment. Please check the statement of the account you’ve paid from to check we’ve made the payment.
-
Can I save a new layout for my statements?
Sorry, no, you can’t. You can only change your layout for your current session. When you next log in, your statement will change back to the standard…