Online Banking
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What is an auto rollover for Treasury Deposits?
To help you control your deposits with ease, we automatically reinvest – or rollover – your money into a new deal after a set term. You can either…
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What is the difference between the interest amount and interest rate?
The interest amount is the total interest you must pay on the deal. The interest rate is the rate at which the interest is calculated.
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How can I download a management information report?
1. Click the type of report you want to export. 2. Select the date range for which you want the report to apply. 3. Click Export Report 4. Either open…
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What should I do if my organisation’s details are incorrect?
If your organisation’s details are no longer correct, please contact us and we will be happy to update them.
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How can I make a transfer to another one of my accounts?
If you have Online Banking (example screen) follow the instructions below Please log in to Online Banking. Click Make Payment/Transfer…
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In payments, what does carried forward mean?
When completing an online payment, if you see the payment status 'carried forward' please contact us so we can ensure your payment is completed…
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What is LIBOR?
This is the London Interbank Offered Rate booked for the deal. LIBOR is the average interest rate that leading London banks charge when lending to other…
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How do I search for a payment?
If you have Online Banking (example screen) follow the instructions below From the Online Banking "Home" screen: Click Banking…
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How do I get to my online statements?
When you log into Wealth Online Banking you won’t automatically see the Documents tab. You can activate the Documents tab by completing the following…
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How do I find out more about my accounts?
If you have Online Banking (example screen) follow the instructions below Please log in to Online Banking. Click…