Online Banking
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What does Indicative Consolidated Balance mean?
Your Indicative consolidated balance is the balance of all your accounts added together. It’s indicative because we use a blanket exchange rate…
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As a system administrator, what preferences can I change?
On the maintain corporate preferences screen, there are seven main preferences that you can maintain: Consolidated balance currency – the default currency…
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What statements can I see on Online Banking?
You can see two types of statements on Online Banking: Foreign Currency UK Sterling
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How do I add a new corporate user?
Log in to Online Banking Click Add Corporate User Enter the basic details required Click the Services button and assign the required services to the user Click…
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What is the closing balance?
This is the total amount you had in your account at the close of business last night.
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How can I amend a beneficiary’s details?
Log in to Online Banking Click the Payments tab Click View Beneficiary Sets Change the beneficiary details you wish to amend Click Submit Enter PIN Click…
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How can I amend a corporate user’s details and entitlements?
Log in to Online Banking Click Maintain Corporate User Details Select the User for which you want to amend Update the user details as necessary Assign/Amend…
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How do I cancel a regular overseas payment / standing order?
To cancel please Contact Us
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What do the various import statuses mean?
There are five different import statuses: Validation Pending - the file has been uploaded but is waiting for all the payments to be validated by a background…
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How can I export the balances information?
Log in to Online Banking Click View Account Sets Click Export Save the file to your desired location