Online Banking
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In payments, what does Execution pending mean?
This means we’ve submitted your payment or transfer and it’s been verified or authorised. We’ll send it on the specified date.
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How do I log in?
Ensure your smart-card is present in your reader Click Login Enter your PIN Click OK If a wrong PIN is entered 5 times, your card will be locked and…
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How can I verify a payment?
Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…
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What do I do if I need help using Barclays.Net?
Once you have logged in successfully, select ‘Help’ in the top left hand corner of the screen. This will take you to a page which explains…
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How can I reject a payment?
Log in to Online Banking Go to the Authorise Payments screen within the Payments tab To see all payments requiring authorisation across your account group;…
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What is the latest cleared / available balance?
Your available balance is the most up to date balance, excluding any uncleared cheques paid into your account and any payments made that haven't been processed…
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What does Indicative Consolidated Balance mean?
Your Indicative consolidated balance is the balance of all your accounts added together. It’s indicative because we use a blanket exchange rate…
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How can I delete a beneficiary set?
Log in to Online Banking Click the Payments tab Click View Beneficiary Sets Select the beneficiary set your want to delete. Click the Delete button at…
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What are some examples of authorisation limits?
General points to note when completing these details are: The limits for approval increase from left (1A or 1B) to right (2As). When entering a limit…
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In payments, what does Cancellation Pending mean?
This means our system is attempting to cancel this payment following your request.