How can I keep my personal information secure?

To keep your personal information secure:

Check your credit file frequently This is especially important if you’ve recently removed house, or you share a communal letterbox. You can gain credit reports from Callcredit, Equifax and Experian.
Pick up your cards from one of our branches if concerned If you’re worried about the safety of cards delivered through the post, arrange to pick them up at one of our UK branches
Ensure your mail hasn’t been stolen If you’re concerned your mail might have been redirected, call the Royal Mail Customer Enquiry Line on +44 (0) 8457 740 740. They can tell you if a mail redirection order has been made in your name without your consent.
Tell people you’re moving home Inform us and other organisations that you’re moving and ask for your address to be immediately updated
Stop unsolicited mail Sign up for the Mail Preference Service.

 

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