I'm unhappy with the resolution of my complaint, what can I do?
We're sorry to hear that you're not happy with the way we've resolved your complaint.
If you are unhappy with our final response you may be able to refer your complaint to the Financial Ombudsman Service, or the equivalent service for complaints which originate from jurisdictions outside of the UK.
You can contact the Financial Ombudsman Service directly at:
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
Telephone: 0800 023 4567
To find out other contact details for other jurisdictions, please Contact Us
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