What if I get my debit card PIN wrong?

You have three chances to enter your PIN correctly. 

If you enter your PIN incorrectly three times in a row, your PIN will be locked.

This will happen even if you enter your PIN at different shops or businesses.

If your PIN is locked, you won’t be able to use your card until it’s unlocked.

In the UK - locked your PIN but can remember it? 
  1. Go to a Barclays ATM  in the UK
  2. Choose PIN services from the screen menu
  3. Choose Unlock your PIN
 In the UK - locked your PIN but don’t remember it?
  1. Please Contact Us.
  2. We’ll send you a new PIN
  3. Go to a Barclays ATM in the UK to complete the process
  4. Choose PIN services from the ATM’s screen menu
  5. Choose Unlock your PIN
 Outside of the UK?  Please Contact Us.

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