General

  • Why should I take care before opening email attachments?

    Email attachments are a common way to spread viruses. Be wary of attachments sent to you by email, especially if you don’t recognise the sender. Does…

  • What are Trojans?

    A Trojan is a malicious ‘hidden’ program that is installed when you download a program you want.  Sometimes a Trojan can cause damage to your…

  • How can I keep my personal information secure?

    To keep your personal information secure: Check your credit file frequently This is especially important if you’ve recently removed house, or you…

  • How can I keep my passcodes, PINs and memorable words safe?

    To keep your security information safe: Never give personal or account details to anyone who contacts you unexpectedly – even if they claim to be from…

  • What is spyware?

    Spyware is a program that can secretly gather information about you while you use your computer.  Spyware can: Slow down your computer Alter your…

  • How can I keep my documents safe?

    To keep your personal documents safe: Keep them safely locked away at home or at your bank Contact the issuing organisation immediately if your documents…