Security
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How can I keep my personal information secure?
To keep your personal information secure: Check your credit file frequently This is especially important if you’ve recently removed house, or you…
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What are Trojans?
A Trojan is a malicious ‘hidden’ program that is installed when you download a program you want. Sometimes a Trojan can cause damage to your…
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What is spyware?
Spyware is a program that can secretly gather information about you while you use your computer. Spyware can: Slow down your computer Alter your…
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How can I keep my passcodes, PINs and memorable words safe?
To keep your security information safe: Never give personal or account details to anyone who contacts you unexpectedly – even if they claim to be from…
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Why should I be wary of using public computers?
If you use public computers, including Internet cafés and wireless hotspots, it’s more likely your online details could be compromised. To protect…
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Do you have any advice on how to fight fraud?
Please keep your banking details safe and do not divulge them to strangers without reason and checking credentials. If you think you've been the victim…
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How can I keep my documents safe?
To keep your personal documents safe: Keep them safely locked away at home or at your bank Contact the issuing organisation immediately if your documents…