Cards
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I'm going abroad and will be using my Debit Card, how can I prepare via the Barclays app?
You can turn on - 'In-store international spending' which lets us know that you expect to be spending in Supermarkets, restaurants and bars, retail…
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Can I use my debit card abroad?
Yes, you can use your debit card in millions of shops and cash machines worldwide - anywhere you see the VISA sign. If you use your Debit Card abroad or…
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How do I view my Debit Card PIN in Online Banking?
You can view your Debit Card PIN immediately in your Online Banking and using your Online Banking, or Barclays app. Via Online Banking You can…
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I am abroad and my card is not working. Can you help?
Please Contact Us
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I've accidently broken / damaged my Barclays Debit Card, how can I request a replacement?
You can replace your broken or damaged Debit Card as follows. Via Mobile Banking Open the Barclays app1. Scroll to 'Quick Links' and select 'Cards'2.…
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Can I use my Debit Card and Connect Electronic Card when I'm abroad?
Yes you can. Connect Electronic CardThis card can be used wherever a PLUS or Connect Electronic sign is displayed. Debit CardYou can use your Debit Card…
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My card was captured by a cash machine. What should I do?
Your card may have been captured for a variety of reasons. Please Contact Us for further details. Barclays Debit Card If your card was captured…
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How can I turn on / off 'Remote Payments'?
You can self-serve via the Barclays App by following the below steps: From your Barclays app 'Home' screen: In 'Quick Links' - Tap 'Cards' Scroll…
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What if I get my Barclaycard PIN wrong?
You have three chances to enter your PIN correctly. If you enter your PIN incorrectly three times in a row, your PIN will be locked. This will happen…
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I’m having trouble using my cards abroad. What can I do?
If you're having difficulties using your card outside of the UK, or your card has been stopped, please Contact Us